Consistent initiation, management and delivery of programmes and projects across organisations can deliver improvements in cost, quality and timescales. Building and applying these management competencies will improve business efficiency and effectiveness. PRO-ATTIVO have successfully delivered enhanced capabilities for major businesses across many sectors. We have a successful track record in effective delivery of projects, programmes and services. Examples include: Definition, planning and roll-out of IT infrastructures (office, networks, data centres) Set-up and management of project and programme offices Business process re-engineering programmes, from start-up through to hand over to business operation Delivery of major computerised process control and automation systems in the financial services sector Customer implementations of products and systems, including service management, claims, payment systems, resource management and insurance systems and packages.

PROJECT/PROGRAMME INITIATION

Often the most difficult part of the delivery challenge is getting the project on its feet. New technologies, new teams, multiple third-parties and politics can all contribute to this. pro-attivo have recognised that although you may have the internal capability to deliver once the project is established you may need specialist support in the early stages.

We will work with you to define the parameters for the assignment that will include a structured hand-over stage to pass final delivery on to your project managers. Of course, we will remain in the background if required to provide support which could be on-site or simply telephone support.

RECOVERY OF TROUBLESOME PROJECTS/PROGRAMMES

Unfortunately, programmes and projects do not always deliver the results and benefits intended. PRO-ATTIVO have supported customers in a number of business sectors in assessment and recovery of problem projects and programmes. This has been completed in a number of ways, including provision of advice and support and hands-on management through to delivery and operation.

We specialise in bringing delivery back in line with your agreed objectives, key benefits are :

• Access to specialist skills when you need them most
• Consultants well versed in managing politics, third-parties and internal "challenges"
• Proven delivery
• An ability to do the "impossible" but we're not miracle workers!

PROJECT/PROGRAMME ASSURANCE REVIEWS

As businesses mature and the economy becomes more and more challenging you need the re-assurance that a high-profile, risky or strategically important programme of work is going to deliver against the stated parameters of time, cost and capability.

Your budgets may be contracting limiting your capability to enhance your existing skill base, you may not have complex cross-functional management experience but you cannot afford to introduce consultants for a three or six month period of time to help with delivery. This is where our service comes into its own. This service is designed to support your delivery programmes at key stages without committing you to significant spend.

The dynamics of this service are :

• Assessment of the likelihood of the programme/project to deliver to its stated objectives.
• This can be performed at initiation or at any point throughout the delivery lifecycle. A series of assessments can be planned for example, at pre-initiation (business case), initiation, development stage and pre-implementation.
• Typically, our consultants will sit down with key stakeholders and members of the delivery team to review the situation against a structured series of questions.
• We identify aspects that are performing well and those where improvement could be made
• Finally, we produce a report giving recommendations for any corrective action required which can be presented back to the sponsors of our service.

In summary the key benefits of this service are :

• Comparatively low cost, minimal commitment (dependent upon the size of the review this can span from a day to a week's assignment).
• Assignments profiled to your specific needs based upon a proven methodology.
• The addition of expert delivery management skills complemented by operational Service Management analysis assessing the end-to-end picture.
• A pragmatic assessment based upon the real-world, we understand that compromises have to be made but delivery is still key.