News

New podcast available - How to make progress in ITSM while budgets are tightening

Wednesday 1st April 2009

Simon Alston of British Telecom was interviewed for this special podcast.  He provides listeners with advice on how to :

• shrink thousands of pages of best practice guidance in to a manageable priority led plan
• invest in training that focuses on this plan while also saving money
• achieve differentiation within the marketplace
• extract the best advice from a multitude of frameworks and guidance methods, eg. CobiT^TM, ITIL^®, MOF^®

To access the podcast click here.

Tags : podcast, ISO 20000, iso20000, itil, mof, cobit, exin, qualification