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ITIL & ISO/IEC 20000 Event in Partnership with Key Skills - 29th June

Monday 5th June 2006

05.06.2006 ITIL & ISO/IEC 20000 Event in Partnership with Key Skills - 29th June
In partnership with Key Skills ILX we are running an ITIL & ISO/IEC 20000 overview session on 29th June in Milton Keynes, England.

"There is no other place that you can get all this information in a single source, for FREE!"

ITIL Corporate Roadshow - Thursday 29th June 2006 Venue: Courtyard Marriot Hotel - Milton Keynes

The morning session: 9.30am - 12.30pm including a 20 minute tea break.

The afternoon session: 1.30pm - 4.30pm including a 20 minute tea break

Question...

Are you responsible for service support and service delivery? Are you involved in a ITIL or in a Help Desk/Service Desk environment at work? Are you considering implementing ITIL within your organisation?

If you answered "YES" to any of the above questions then visit our FREE Roadshow to gain the knowledge required to help plan your ITIL training programme.

We have two excellent presenters: David Clifford and Denise Maxfield.

David is widely experienced in ITIL's Service Delivery and Service Support disciplines both as a Principal Consultant and Lecturer. He has also designed and delivered training and ITIL development programmes for global and UK organisations in addition to being involved in establishing the ISO/IEC 20000 certification scheme working with the itSMF.

As Sales Director for Key Skills ILX, Denise has over eight years experience in creating and tailoring best practice training solutions for organisations world-wide. Her expertise in ascertaining what is needed and putting together the best training package to suit those needs is second to none.

Our presenters will cover...

ITIL overview and the benefits of using ITIL in an organisation.
ITIL Training and Accreditation Routes
ISO/IEC 20000 for organisations.
Questions and answers session

You will also have chance to discuss any points or ask any questions regarding the presentation and will have the opportunity to take a look at their ITIL training material.

For further details contact Liz Capewell at Key Skills - email: roadshoworg@ksl.org or call +44 (0)1270 611600

To register: Please complete the booking form available here or email: roadshoworg@ksl.org indicating your preferred session time and full contact details.

The ITIL Corporate Roadshow runs for one day only so please book as early as possible to avoid disapointment, there are a limited number of seats and they will be allocated on a first come first served basis.

Key Skills ILX is the global leader in the design and delivery of Multimedia based Interactive Project Management training courseware, meeting the training needs of business, education and government organisations Worldwide.

Tags : ITL, ISO 20000, IEC 20000