We have conducted our IT Service Management courses across the globe. Contact us for further details on how we can support your education programme. Please contact enquiries@PRO-ATTIVO.com with details of your requirements or call us. We offer PUBLIC courses and cost effective world wide PRIVATE courses.

ITIL^® QUALIFICATION

Foundation Course (3 days)
The ITIL^® Foundation Certificate in IT Service Management is aimed at those IT professionals who seek to gain a strong appreciation of the ITIL Version 3 Lifecycle. Click the image to the right for details of the course content.

Manager Course (10 Days plus Revision Day and Exams)
The ITIL^® Manager Certificate in IT Service Management is the highest achievement in ITIL^® training and certification. The path to earning an ITIL^® Service Manager certification is an intense 10 day in-course learning experience with expected interim self study. Click the image to the right for details of the course content. Click the image to the right for details of the course content.

ITIL^® OVERVIEW/AWARENESS (1 day session)

The ITIL^® overview day provides an excellent introduction to the world of IT Service Management. This can be used as part of an overall awareness programme within your Service Management department and with other key stakeholders such as Application Development. Click the image to the right for details of the course content.