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Consultancy
ISO/IEC 20000
Clients can join the journey at any point on the pro-attivo consultancy product roadmap.
We use itSMF and EXIN certified ISO/IEC 20000 Consultants. We specialize in consulting and training with regards to ISO/IEC 20000 and its supporting frameworks, this makes a significant difference to you.
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E-Learning or classroom based awareness exploring the journey to achieving and retaining ISO/IEC 20000 certification.
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A short series of consultancy sessions aimed at getting you off the ISO/IEC 20000 starting blocks.
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A 'rigorous' assessment of your service management capability against ISO/IEC 20000.
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Working with you this provides a firm project based foundation upon which you can address any areas that are non-conformant to ISO/IEC 20000.
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pro-cam focused upon a predefined sub-set of ISO/IEC 20000 process areas.
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Stage 6
audit preparation
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Prepare your team for the formal Registered Certification Body (RCB) certification / surveillance audit against ISO/IEC 20000.
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Provide support to your organisation during the Registered Certification Body (RCB) ISO/IEC 20000 audit process.
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Tags : iso 20000,
iec 20000,
consultancy,
assessment,
audit,
awareness,
training,
education,
e-learning,
cbt,
project,
rcb
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