About Us PRO-ATTIVO is recognized as one of the world leaders regarding ISO/IEC 20000 consulting and training including our innovative e-learning solutions. We also have a strong pedigree of ITSM consultancy and training including the ITIL® framework.

PRO-ATTIVO is a privately owned company that specializes in world wide, world class, IT Service Management Consultancy and Training. We are partners to major clients such as BT and the UK Government. Our client portfolio includes industry leaders across the world such as; Verizon (USA), United (USA), O2 (UK), VISA (Europe), Merck-Serono (Germany), LogicaCMG (UK), LloydsTSB (UK), LRQA (Korea and Italy), KPMG (South Africa), EXIN (Worldwide), DNV (UK), DHL (USA) and BVQI (Worldwide).

CONTRIBUTION TO THE INDUSTRY

We take our involvement in IT Service Management seriously. We contribute to the development of best practice publications and qualifications. Our consultants are all members of the Institute of IT Service Management (ISM^®) at either a Member or Fellow level. Our Managing Director is the President Elect of the ISM.

          

 

"HELPING THE INDUSTRY MOVE FORWARD"

 

TRAINING

The objective of training should be to assist your staff to realise their potential in the subject matters being discussed. We use proven techniques which are designed to set a foundation for long-term achievement and satisfaction. Our delegates achieve above average results, we measure our success through your success. If you feel that your current provider is becoming “comfortable” and not delivering to your agenda then why not work with us? We are also lead experts helping EXIN to develop their new ISO/IEC 20000 qualification program. We have blended learning solutions from classroom based courses to e-learning. Head of Training Practice – Stuart Wright MISM.

"OUR DELEGATES TAKE AWAY MUCH MORE THAN A CERTIFICATE - THEY TAKE REAL LIFE EXPERIENCES WHICH CAN BE APPLIED IN THE WORK PLACE"

 

ISO/IEC 20000 CONSULTANCY

Achieving & retaining ISO/IEC 20000 takes commitment, knowledge and understanding of the standard. Working with PRO-ATTIVO our clients are dealing with an organisation that has contributed to establishing and promoting the certification scheme. We have also audited the audit companies on behalf of the scheme owners and have helped organisations to achieve certification. We have a proven roadmap leading to the achievement & retention of certification. Head of Consulting Practice – David Clifford FISM.

"RECOGNIZED WORLDWIDE AS LEADERS IN THIS FIELD"

ITSM & ITIL^® CONSULTANCY

Our principles are based upon Clarity, Honesty, Innovation and Pragmatism in everything that we do. We pride ourselves in working to your agenda not ours. We contribute to the development of best practice guidance and are recognised as an industry leader.

"HELPING YOU TO HELP YOURSELF"

PARTNERSHIPS

PRO-ATTIVO works with carefully selected partners, click here for further information.

"STRONGER TOGETHER"